Qualitative research conducted and analyzed by AI.
Replace manual research methods with AI-moderated customer interviews.
You’re in safe hands – we’re trusted by industry leaders & innovators.
Listen offers a range of use cases to fully understand your customers, inside and out.
Concept testing
Get deep qualitative and quantitative feedback on new products.
Churn interviews
Automatically interview churned users so you can get feedback immediately.
Creative testing
Find out how your ad and message makes people feel.
Usability testing
Try out new designs to make sure they're easy for people to use.
Win/loss interviews
Understand the key factors influencing customer decisions with in-depth interviews.
Market segmentation
Inform targeted strategies by discovering distinct customer groups and their unique needs.
Exploratory research
Uncover new opportunities and insights by engaging customers in open-ended discussions.
Brand perception
Deeply understand how customers view your brand through moderated conversations.
Go from first question to comprehensive market report in hours, not weeks.
Select a template or upload a guide
Get started in seconds by choosing one of our proven, expert-vetted templates or uploading a discussion guide.
Recruit participants
Use the Listen Labs panel, integrate any panel provider, or conveniently share with your own users with a link or in app. Listen takes it from here.
Explore your results
Within hours, our AI conducts and analyzes hundreds of interviews and generates a detailed and interactive report.
Marketing
Test advertising concepts or messaging. Understand brand values and what drives conversion.
Product managers
Analyze churn and get product feedback at scale.
User researchers
Conduct usability testing, diary studies or ethnographic studies.
Customer responses more than three times longer than average.
Results in hours, not days.
Millions of possible respondents.
